If you have a question take a look here, we may already have an answer for you. In case your question is not answered below, feel free to send us an email through our General Contact page and we’ll get back to you as soon as we can.

If after reading all the FAQs, you feel you may have a warranty issue, please check the Warranty page for more details on how to submit a claim.

YES! We’d love to send you some free stickers and spread the stoke. To receive free stickers please send us an SASE. That means: Write your name and address on an envelope that is addressed to your home address Put a stamp on it Then put that inside another envelope that is addressed to us. If you are OUTSIDE the U.S. send us an International reply coupon that you can get from your local post office. When we receive your envelope we will send out some stickers.

Send to:
Paris Truck Co.
Attn: Stickers all day!
26239 Enterprise Ct.
Lake Forest, CA 92630

We have a rad team of riders who are not only great skaters, but also help to build the longboarding community, support their scene and represent our brand. We’re not always looking to expand our team, but we’re always down to get to know you. If you think you would be a great addition to the Paris Truck Co. Crew, please fill out the “Sponsor Me” page.

We love to sponsor events that help grow our community. Please send us as much information as you can regarding your event. (The better organized you are, the more likely it is we will be interested in supporting your event!) Please email us a link to your event page on Facebook, your event flyer, and a list of activities that you plan to do at your event. Please fill out the “Event Sponsorship” page.

Every new pair of Paris Trucks are guaranteed against manufacturer defects in workmanship or materials for the lifetime of the original owner. The warranty covers bent axles as well as any manufacturer’s defects that would cause the trucks to fail or be unrideable. This DOES NOT cover trucks that have been abused, stolen, or ran over by a vehicle!

It’s our company policy that we review every set of returned trucks in detail to determine whether the product is in fact a manufacturer or material defect. This also helps us improve the quality of our products as well.

Paris will cover the return shipping of any replacement products but it is your responsibility to cover the shipping to get them to us.

We don’t expect you to pay a ton of money to ship a set of trucks from another country. We will handle all international claims on a case by case basis, so please contact us using the warranty form if you feel you have a claim.

First off, maintaining your trucks will help keep your ride as smooth and quiet as the day you bought it. All trucks squeak. Often the squeaking comes from a part of your trucks called the “pivot cup” or bushings. It’s caused by friction between the pivot cup, bushings and the hanger.
To fix it simply remove the hanger off of the baseplate and take soap shavings, wax or standard bearing lube and spread it on all bushing surfaces and inside of the pivot cup. Then reassemble the truck and you’re good to go. That will loosen up the trucks and add a more fluid turn.

This is common issue with almost all types of skateboard trucks. Longboards, skateboards and their components are designed to be ridden, so it’s not uncommon for longboards to behave differently when not being ridden. If it rides fine while you’re on it, it’s nothing to worry about. The return to center isn’t always 100% perfect without some assistance from the rider. After a hard turn, if you step off the board the trucks might not always rebound to the center and will stay turned. This can be caused by your pivot cups being tight or your kingpin nut being too tight causing the bushings to bind up. Most skateboards will never ride in exactly a straight line regardless of what pivot cups or bushings you use. Loosening the trucks, lubing the bushings and pivot cup, or installing new bushings can help. But just remember, when you’re riding a skateboard, you control it, when you’re off the skateboard, it’s controlling itself.

Baseplate angles can drastically change the way a board rides and feels.
For most types of skating 50° trucks will provide the best all-around performance. The higher geometry gives 50° trucks a lively, playful, surf-like feel, which is great for carving, cruising, dancing, freestyle and everything in between.
The 43° baseplate angle creates a slower, more stable and less responsive feeling when riding. For those looking for more stability at speeds the 43° baseplate option is the move

Paris Trucks are made in China and Taiwan, side-by-side with some of the industry's other most prestigious truck brands, however, our Paris Truck Co. stock bushings are made in the USA.

The easiest way to exchange your new, unused item is to initiate a return and place a new order through our website. This will allow you to get your new item quickly and avoid the risk of it selling out. You will receive a full refund (minus the cost of any supplied shipping labels) for your item once we receive the return.

We offer a variety of shipping options based on the delivery location. Please add items to the cart and enter your shipping information for rate quote and delivery time estimates.
Many orders placed by 12pm (PST) will be shipped the same day the order is placed. Economy orders ship within 2-4 business days, sometimes more during peak volumes. Packages are only picked up on business days.
Shipping Service Options

Economy Ground – Shipped as economically as possible. Final delivery may be made by UPS, FedEx, or the US Postal Service (USPS).
Domestic PO Box* – Packages start with UPS, but USPS will handle final delivery
Alaska/Hawaii Standard* – Packages start with UPS, but USPS will handle final delivery
Standard Ground ­– Packages will ship via a parcel carrier such as UPS or FedEx
3 Day Express – Packages will ship via UPS 3 Day Select
2 Day - Packages will ship via UPS 2nd Day Air
Standard Overnight - Packages will ship via UPS Next Day Air Saver
Priority Overnight – Packages will ship via UPS Next Day Air
International Standard** - Packages will ship via UPS
International Expedited** - Packages will ship via UPS Worldwide Expedited
APO/FPO - Packages will begin in the hands of UPS, before being transferred to the USPS for final delivery
* PO Box delivery requires one of these options
** All international shipments will be subject to applicable customs, tariffs, duties, and any required taxes (i.e., VAT).